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Privacy Policy

Last Updated: 14/04/2025


At Back to Basics Health Solutions (“we,” “our,” or “us”), your privacy is important to us. We are committed to protecting the personal information you share with us when you visit our website www.backtobasicshealthsolutions.com, https://www.joannefairbrother.com access our programs, or interact with our services.


This Privacy Policy outlines how we collect, use, store, and share your information in accordance with the Australian Privacy Principles.

Information We Collect

When you interact with our website or services, we may collect the following personal information:


  • First and last name

  • Email address

  • Phone number

  • Geographic location

  • Billing address

  • Health and wellness goals

  • Body measurements and health history

  • Survey responses or feedback

  • IP address and browser data

  • Social media handles (if interacting via social platforms)


We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has submitted personal information without parental consent, we will delete it immediately.

How We Use Your Information

We use your personal data to:

  • Deliver our programs and services

  • Provide support and respond to enquiries

  • Share program and health-related updates

  • Tailor our services to your personal health goals

  • Send newsletters, resources, and helpful content

  • Provide marketing offers (only with your consent)

  • Improve user experience and website functionality

  • Fulfill legal and regulatory obligations

You can opt-out of any marketing communication at any time by clicking the unsubscribe link in our emails or contacting us directly.

Information Sharing

We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third-party service providers strictly for business-related purposes, such as:

  • Payment processors

  • Email marketing services

  • Customer management systems

  • Client management software

  • Hosting providers


All partners are required to comply with our privacy standards and only use your data for the intended purpose.


We may also disclose personal data if required by law, court order, or government authority, or in connection with legal proceedings.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and user behavior

  • Enhance site functionality and user experience

  • Provide social media sharing and retargeted advertising


You may disable cookies in your browser settings, although doing so may affect the usability of some features on our site.


Security of Your Information

We are committed to ensuring your personal information is secure. We:

  • Use SSL encryption on our website

  • Store data on secure servers

  • Limit access to sensitive information

  • Encrypt payment details during transmission

  • Regularly update and monitor our security systems


If a data breach occurs that may affect your personal data, we will notify you in accordance with applicable laws.


International Data Transfers


In some cases, your information may be stored or processed in locations outside of Australia. When this occurs, we ensure that the data remains protected and transferred only to countries with adequate privacy laws.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request that we delete your personal data (where legally permissible)

  • Withdraw consent from marketing communications

  • Lodge a complaint if you believe your privacy rights have been breached

To exercise your rights, please contact us directly using the details below.


Third-Party Links


Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.



Updates to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We recommend reviewing this policy periodically to stay informed.

Contact Information

For privacy-related questions or concerns, please contact:


Back to Basics Health Solutions
📧 Email: [email protected]

📞 Phone:0419757015


🌐 Website: https://www.backtobasicshealthsolutions.com, https://joannefairbrother.com

We will respond to your enquiry within 48 hours.